MODEL-DRIVEN APP MOCKUP
CaseHub Enterprise — approximates the 2026 refreshed model-driven UI: grouped site map navigation, modern command bar, security-trimmed grid view, and a live Business Process Flow. Static reference only.
CaseHub Enterprise
🔍 Search cases, contacts, knowledge…
🔔 ⚙
PS
My Work
🗂My Cases
👥Team Queue
Knowledge
📘Knowledge Base
Insights
📊Manager Dashboard
📈Executive Report
Admin
🔐Security Roles
+ New Case
Assign
Resolve
Escalate
Refresh
Cases > Team Queue — IT Shared Services
New
Triaged
In Progress
Pending Customer
Resolved
Closed
Case #TitleCategoryStatusSLA RemainingOwner
CS-10452VPN drops after 10 minutesNetwork In Progress 1h 40m A. Kulkarni
CS-10449Laptop won't boot — sales floorHardware Critical 18m R. Shah
CS-10441Shared mailbox access requestAccess Resolved — Unassigned
CS-10437Printer offline — Floor 3Hardware Triaged 4h 10m A. Kulkarni
What this shows: the grouped site map and modern command bar reflect the 2026 model-driven refresh; the SLA progress bars represent Dataverse's native SLA/entitlement timers; the grid is security-trimmed — an IT Agent role never sees HR cases because Business Units and Field Security Profiles filter at the data layer, not just the UI.